FAQ

Is there free shipping?

Yes. Free shipping is available with a minimum order and is automatically selected at checkout.
Please note that courier companies do not operate on weekends, and most parcels arrive within 3 business days.

Do you ship worldwide?

We currently offer free shipping within West Malaysia only.
For orders outside Malaysia, shipping fees will apply. Please contact us for a quote if you are interested in international shipping.

What payment methods do you accept?

We accept Direct Bank Transfer (Maybank) and DuitNow and PayPal (credit card).
Payment details will be provided during checkout.
We have successfully fulfilled hundreds of orders quickly and efficiently—thank you for your trust!

What is the shelf life or expiry date?

Every consumable product will have it’s expiry listed in the product page’s Attributes tab.

How can I track my parcel?

A trackable link will be provided once the order has been expedited.

Return & Refund Policy

Your satisfaction is very important to us. We try our best to ensure every order is packed carefully and arrives in good condition. However, if there is any issue, please take note of the following:

  • We only accept returns for products that arrive defective or damaged during delivery.
  • Items that are damaged due to customer handling, misuse, or improper storage cannot be returned or refunded.
  • No exchanges are allowed once an order has been processed.

If you receive a defective item, please contact us within 24 hours with clear photos or videos so we can assist you quickly.

All returned items must be in original packaging, unused, and complete.

We appreciate your understanding. This policy helps us maintain product quality and ensures all customers receive safe, fresh items. If you need assistance, we are always happy to help.

Terms & Conditions

  • Goods sold are non-refundable and non-exchangeable.
  • Orders will only be processed after successful payment verification.
  • Delivery ETA:
    • Within Kuala Lumpur: 2 business days
    • Outside Kuala Lumpur: 3 business days
  • No deliveries on Saturday, Sunday, or Public Holidays.
  • Once an order is processed, changes cannot be made.

Free Delivery

When ordering above RM200.

Fast shipping

Paid orders are processed within 2 business days.

Quick Response

Ask anything health/products related and we'll respond asap.

Store Wide Discount

Sale! Sale! Sale! Limited time only. T&C applies.

Thank You For Your Support